Fk99 Privacy Policy – Your data is protected

Fk99 is a trusted online gaming platform serving millions of users across Bangladesh. We believe your personal information belongs to you — and protecting it is our greatest responsibility. This Privacy Policy applies to all services and products offered by fk99.

This Privacy Policy takes effect the moment you visit the fk99 website, create an account, play a game, or use any of our services. Please read it carefully — it outlines your rights and our responsibilities in detail.

Who Does This Apply To?

• All registered members of fk99.
• Guest users browsing the website.
• Anyone who contacts our support team.
• Anyone accessing fk99 from mobile or desktop.

Fk99 only collects information that is necessary to provide you with the best possible service. We do not collect unnecessary personal data. A detailed list of what we collect is provided below:

Fk99 collects your information through several methods. Every approach is transparent and based on your consent — we never collect data without your knowledge.

Direct Collection

• Registration Form: Information you provide when creating your account.
• KYC Verification: Documents uploaded to verify your identity.
• Payment Transactions: Information collected during deposits and withdrawals.
• Support Contact: Information you provide via live chat or email.

Automatic Collection

• Log Files: Login time, pages visited, click activity.
• Cookies: To enhance your browsing experience.
• Device Identification: Device information collected to ensure platform security.
• Location Information: Approximate location via IP address only.

Fk99 uses your information only for specific, defined purposes. We never use your data in ways that violate this Privacy Policy. A full list of how your information is used is provided below:

Primary Use

• Account Management: Creating, managing, and keeping your account secure.
• Identity Verification: KYC is completed to prevent fraud and illegal activity.
• Payment Processing: Processing deposits and managing withdrawals.
• Customer Service: Providing fast and effective resolution to your issues.
• Responsible Gaming: Detects unusual gaming patterns and offers timely assistance.

Secondary Use

• Service Improvement: Analyzing usage patterns to improve the platform.
• Personalized Offers: Showing you relevant bonuses and promotions based on your preferences.
• Legal Compliance: Complying with applicable laws and regulations.
• Statistical Analysis: Site performance is reviewed using anonymized data.

Fk99 never sells your personal information to third parties. In certain limited circumstances, specific data may be shared with trusted partners — and in every such case, we ensure your information remains protected.

When Information May Be Shared

• Payment Processors: To process transactions with payment service providers such as bKash, Nagad, and Rocket.
• Law Enforcement: Upon a court order or lawful government directive.
• Technology Partners: Service providers supporting site operations, bound by strict confidentiality agreements.
• Fraud Prevention: Integrated with industry-standard anti-fraud platforms.

Fk99 uses cookies on its website. Cookies are small data files stored in your browser that help make your browsing experience smoother and more personalized.

Types of Cookies We Use

• Essential Cookies: These cannot be disabled as they are required for login sessions and security.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To collect site usage statistics (anonymously).
• Performance Cookies: To ensure site loading speed and stability.

Fk99 follows internationally recognized technologies and practices to keep your data safe. Our security infrastructure is continuously updated and reviewed.

Technical Security

• SSL/TLS Encryption: All data is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Audits: Regular audits conducted by third-party security experts.
• Data Backup: Regular encrypted backups stored on secure servers.

Organizational Safeguards

• Only authorized personnel can access your information.
• All staff have signed confidentiality agreements and are trained accordingly.
• Data access is logged and reviewed on a regular basis.

At fk99, you have full control over your own information. We believe every user has the right to know about and manage their personal data.

• Right of Access: You can find out what information we hold about you.
• Right to Correction: You can update any incorrect or outdated information.
• Right to Deletion: If you close your account, you may request that your information be deleted.
• Portability: The right to download your information in a specific format.
• Right to Object: You may object to the use of your data for specific purposes.
• Marketing Opt-Out: Opt out of promotional messages at any time.

To exercise any of these rights, contact our support team. We typically respond to requests within 30 days.